Terms of Service
Effective Date: May 7, 2025
INTRODUCTION
These Terms of Service (“Terms”) govern your relationship with Top Security Services LLC (“Company,” “we,” or “us”) when you engage our security services, visit our website, or otherwise interact with our business. By using our services or website, you agree to these Terms.
SERVICE AGREEMENT
SERVICES PROVIDED
We provide professional security services including but not limited to:
- The Kenyatta Method℠ protective services
- Invisible Protection℠ discreet security
- Executive security details
- Event security
- Security assessments and consulting
- Custom security solutions
Specific services, deliverables, timelines, and fees will be detailed in your Service Agreement, which complements these Terms.
SERVICE LIMITATIONS
While we strive for excellence, our services:
- Are preventative and responsive in nature
- Cannot guarantee elimination of all security risks
- Require your cooperation and information sharing
- Must comply with all applicable laws and regulations
- May be affected by factors beyond our control
CLIENT RESPONSIBILITIES
When engaging our services, you agree to:
INFORMATION PROVISION
- Provide accurate, complete information about security concerns
- Update us promptly of changes to schedules, locations, or threats
- Disclose relevant medical conditions that could affect security responses
- Inform us of any legal restrictions applicable to you or your location
COOPERATION
- Follow security protocols recommended by our personnel
- Alert our team to unusual circumstances or potential threats
- Provide access to locations necessary for security provision
- Attend scheduled briefings and training sessions as required
BEHAVIOR
- Treat our personnel with respect and professionalism
- Refrain from requesting services that violate laws or regulations
- Not interfere with our personnel in performance of their duties
- Not disclose sensitive security protocols to unauthorized parties
PAYMENT TERMS
FEES AND EXPENSES
- Service fees are specified in your Service Agreement
- A deposit may be required before service commencement
- Additional expenses incurred will be documented and invoiced
- Emergency response services may incur premium rates
PAYMENT SCHEDULE
- Invoices are issued according to the schedule in your Service Agreement
- Payment is due upon receipt unless otherwise specified
- Late payments are subject to a 1.5% monthly interest charge
- Service may be suspended if payments are more than 15 days overdue
TERMINATION
BY CLIENT
You may terminate services:
- As specified in your Service Agreement
- With 30 days’ written notice (standard services)
- Immediately in case of material breach by us
BY COMPANY
We may terminate services:
- As specified in your Service Agreement
- With 30 days’ written notice
- Immediately if:
- You breach these Terms or your Service Agreement
- You engage in illegal activity
- You create unsafe conditions for our personnel
- You fail to pay amounts due
EFFECT OF TERMINATION
- You remain responsible for payment for services rendered
- Confidentiality obligations continue after termination
- Certain provisions of these Terms survive termination
CONFIDENTIALITY
OUR COMMITMENT
We will:
- Keep your information strictly confidential
- Limit access to personnel with a need to know
- Use industry-standard measures to protect your information
- Not disclose your security arrangements without permission
YOUR OBLIGATION
You will:
- Protect confidential information shared by us
- Not disclose security protocols, personnel identities, or methods
- Keep security assessment results confidential
- Inform us immediately of any security breaches
LIABILITY LIMITATIONS
LIMITATION OF LIABILITY
Our liability is limited to:
- The amount paid for services in the 12 months preceding a claim
- Direct damages only (no consequential, incidental, or special damages)
- Claims brought within one year of the event giving rise to liability
INDEMNIFICATION
You agree to indemnify us against claims arising from:
- Your violation of these Terms
- Your violation of laws or regulations
- Information you provide to us
- Actions you take contrary to our security advice
FORCE MAJEURE
Neither party is liable for failures due to:
- Natural disasters or acts of God
- War, terrorism, or civil unrest
- Government actions or restrictions
- Other circumstances beyond reasonable control
GENERAL PROVISIONS
GOVERNING LAW
These Terms are governed by the laws of the State of Georgia without regard to conflict of law principles.
DISPUTE RESOLUTION
- We both agree to attempt good-faith resolution of disputes
- Unresolved disputes will be submitted to binding arbitration in Atlanta, Georgia
- Small claims below $15,000 may be pursued in courts of competent jurisdiction
MODIFICATIONS
We may modify these Terms by:
- Providing 30 days’ notice for material changes
- Posting updates on our website
- Sending notice to your last provided contact information
- Your continued use of services constitutes acceptance
SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
ENTIRE AGREEMENT
These Terms, your Service Agreement, our Privacy Policy, and any signed amendments constitute the entire agreement between us.
CONTACT INFORMATION
For questions about these Terms:
Top Security Services LLC
Atlanta, GA
kmckinnon@topsecurityservices.net
(470) 553 – 0224
© 2025 Top Security Services LLC | Atlanta, GA | (470) 553 – 0224
The Kenyatta Method℠ and Invisible Protection℠ are service marks of Top Security Services LLC